Supplier Spotlight - The core of Oceana Resorts success

The success of any lodging establishment depends primarily on the departments within the hotel that keep the standards of cleanliness high. For years the housekeeping departments in lodging establishments were referred to as “back of the house”. At Oceana Resorts they prefer to call housekeeping the “core” of their success.”

The Director of Housekeeping, Chrissie Keziah, and Best Western’s Housekeeping Manager, Stepheney McCrae led the housekeeping departments at Anderson Ocean Club and Best Western Carolinian Resort.

Chrissie Keziah started in the hospitality field directly out of high school in Allentown, PA. She has held positions with Embassy Suites as Front Office Manager in Florida; Rooms Division Manager with Radisson Hotels in Florida; General Manager and Assistant General Manager of Hampton Inns in Myrtle Beach, SC; Rooms Division Manager at the Patricia Grand Resort in Myrtle Beach, SC; and currently serves as the Director of Housekeeping at both the luxurious Anderson Ocean Club and the award winning Best Western Carolinian Resort, both in Myrtle Beach, SC.

Chrissie hold the prestigious American Hotel & Lodging -Educational Institute’s certification: “Certified Housekeeping Manager”; has completed Hilton Hotel’s General Manager Leadership Training Program; Certificate of Green Training; I CARE Training Program – Best Western Hotels and Best Western’s Housekeeping Certification.

Stepheney McCrae comes to Oceana Resorts from Liberty Hill, Discovery Bay, Jamaica. She holds a diploma in Business and Hospitality from Brown’s Town College in Jamaica; was awarded a housekeeping certification from Best Western Hotels and successfully completed Best Western’s I CARE Training Program.

With management such as these two competent and celebrated ladies leading and guiding the housekeeping staffs at both properties, Oceana Resorts feels confident in stating that the “core” of their business, the housekeeping departments are in great hands.

For additional information about Oceana Resorts visit online at www.OceanaGroups.com, telephone 866.270.2263, or e-mail groupinfo@oceanaresorts.com.